1. Introduction

CANON AIR SAS DE CV., DBA CANON AIR (hereafter referred to as “CANON AIR”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

2. Data Controller

CANON AIR is the data controller responsible for your personal data. If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

• Email: support@canonair.com
• Phone: +52 722 4657627
• Address: Paseo Monte Miranda 17 Int 501, El Marques, Querétaro, Mexico, Postal Code 76240

3. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, postal address, and other identifiers.
• Technical Data: IP address, browser type, operating system, and other technical information.
• Usage Data: Information about how you use our website and services.
• Communication Data: Information from your communications with us, including emails and phone calls.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and manage the services you request from us.
• Communication: To communicate with you about your account, our services, and any updates or changes.
• Personalization: To personalize your experience on our website.
• Analytics: To analyze usage patterns and improve our services.
• Legal Compliance: To comply with legal obligations and protect our legal rights.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given your explicit consent.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legal Obligation: Where we are required to comply with a legal obligation.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided your interests and fundamental rights do not override those interests.

6. Sharing Your Information

We may share your information with:

• Service Providers: Third parties that provide services on our behalf, such as payment processors and IT service providers.
• Legal Authorities: If required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
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7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet-based service can be completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.

9. Your Rights

You have the following rights regarding your personal data:

• Access: To request access to your personal data.
• Rectification: To request correction of inaccurate or incomplete data.
• Deletion: To request the deletion of your data.
• Restriction: To request restriction of processing your data.
• Portability: To request transfer of your data to another organization.
• Objection: To object to the processing of your data.
• Withdraw Consent: To withdraw consent where processing is based on consent.

To exercise these rights, please contact us at support@canonair.com.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: support@canonair.com
• Phone: +52 722 4657627
• Address: Paseo Monte Miranda 17 Int 501, El Marques, Querétaro, Mexico, Postal Code 76240

Thank you for trusting CANON AIR with your personal data. We are committed to safeguarding your privacy and ensuring a safe and secure user experience.